Risk Workshop and Risk Register - 1375 Words

Risk Workshop and Risk Register (Research Paper Sample) Content: Risk Workshop and Risk RegisterName:Institution:Risk Workshop and Risk RegisterThe British Petroleum (BP) operates a high-risk business that involves highly flammable products. Risk management is therefore of vital importance to the company than others that may require the same systems in place. Risk awareness and readiness is there an integral part of the company, which follows that the company is committed to avoiding past errors such as the March 23, 2005 explosion at the Texas City Refinery that left 15 workers dead (Hunter, 2008). It is therefore imperative that effective risk assessment and mitigation measures are put in place to deal with the overarching responsibility of the company to ensure the safety of both its employees and the public. The process of a risk workshop and development of a risk register are therefore important to BP in establishing the course of managing the companyà ¢Ã¢â€š ¬s risks, in which these controls are provided below.Pre-Workshop A ctivitiesThese include elements such as identification of stakeholders expected to be part of the workshop. Once this is done, it will be prudent to devise a communication and consultation plan that can be integrated into the development process. The other activity is to determine the number of workshops necessary for and dependent on the project. Following this, a discussion of the workshop organization to include details such as dates, venues, room setup, equipment required, and the invitations is important and finally the evaluation of the extent to which the pre-workshop meeting was effective in achieving its objectives (HSE, 2009).Risk Workshop AgendaDAY 1 Time (min) Morning 1 Introduction to workshop 5 2 Confirmation of project objectives 15 3 Review of the scope of the risk process 30 4 Setting up of rules and guidelines to streamline workshop activities 30 5 Briefing of project members on risk management 15 6 Drafting expectations and outcomes 30 Afternoon 7 Risk an alysis and review * Reviewing current risks 20 * Analysing risks using the Risk Breakdown Structure 20 * Reviewing draft risks 20 * Analysing constraints and assumptions to determine more risks 15 * Identifying further risks using a Standard Risk Checklist 15 8 Justification of risks 10 9 Standardizing terms used to describe identified risks 20 DAY 2 Time (min) Morning 10 Recapitulation of previous dayà ¢Ã¢â€š ¬s activities using an assessment scheme 10 Assessment of risk probability and impact 20 Categorizing risks 20 Afternoon Nomination of Risk Owners 15 Conclusion 5 Adopted from Practical Project Risk Management: The ATOM Methodology by Hillson and SimonRelevance of Risk Workshop Agenda ActivitiesThe significance setting up this pre-workshop activity table is to provide a clear map that guides the workshop participants to achieve the expected outcomes in a timely and resourceful manner. Each activity in the pre-workshop activities map is relevant to achieving set goals for varied reasons. The relevance of an introduction to the workshop is to provide the project members with an insight into the project goals, scope, and an acquaintance to other project members. Through this activity, the workshop can commence with every project member actively engaged. Confirmation of project objectives and the review of the scope of risks are important steps that provide project members with an overview of pressing matters in the workshop. In this case, the objective of the project is to develop tangible outcomes for the BP risk management needs.Every workshop or seminar has the need of ground rules that define conduct and behaviour of members during the entire event. The importance of rules is to set standards for how discussions and opinions should be carried out and aired. The relevance of rules is to obtain and maintain orderliness, which helps in timely delivery of outcomes. Briefing of project members on risk management is intended to assist and auto mate the thought process, which leads to drafting of outcomes and expectations. The risk analysis and review process requires the most input and is quite important is setting up current and new risks that are considered to be the most pressing in the company. These are then justified and standardized as an indication of the agreed resolve requiring appropriate course of action and control measures. This step is quite consistent with those of risk probability and impact assessment as well as risk categorization. The objectives of these activities are to produce a list of risks to be considered for management and mitigation. Nomination of Risk owners is the final activity before closing of the workshop, which often helps in preparing a risk register.Risk RegisterProject Number:Project Title: Client:Project Manager: Risk Ref. RBS Ref. WBS Ref Risk Owner: Risk Type: (T/O) Risk Status: Active/Closed/Deleted/Draft/Expired/Occurred) Risk Title: Risk Description: Cause of Risk Effect on Obj ectives Objective Impact RatingNil/VLO/LO/MED/HI/VHI Impact Description Employee safety under high-risk conditions (risk of explosions or suffocation) Time VHI Severe impacts leading to more than six (6) months corrective and risk mitigation measuresNormal business operations are unable to resume because of large losses Cost VHI Physical injuries and deaths of both employees and public resulting in more than $1m compensation settlement Quality VHI Event or incident leading to the loss of lives or permanent incapacitation of employees or publicIncludes impact causing large number of casualties and permanent psychological incapacitation Probability RatingNil/VLO/LO/MED/HI/VHI Other VHI The product type of the BP makes the risk of explosions causing death and injuries to employees and the public very high. Petroleum is highly flammable thus this risk remains the greatest faced by BP costing time and money Date Risk Raised: Date Risk Closed/Deleted/Expired/Occurred Environmental effe cts Time VHI More than six (6) months to contain leakage of petroleum from a plant to the public Cost VHI Risk mitigation measures costing more than $1m Quality VHI Extremely toxic leakage affecting off-site locations with adverse impacts to the environment requiring external intervention Probability RatingNil/VLO/LO/MED/HI/VHI Other VHI The risk of negative environmental impacts from release of toxic materials to the natural environment are very high because petroleum is highly toxic to living organism Date Risk Raised: Date Risk Closed/Deleted/Expired/Occurred Customer Experience Time MED Unsatisfactory customer service related to less than optimum treatment and/or inadequate information leading to short-term effects of less than 7 days Cost LO Legal suit against BP resulting in compensation of $1k-$10k Quality LO Unsatisfactory customer service related to less than optimum treatment and/or inadequate information, which includes treatment without dignity and respect and can be readily resolved Probability RatingNil/VLO/LO/MED/HI/VHI Other LO BP maintains high level of customer service delivery thus any risks associated with customer experience are lowFollowing employee training, the level of this risk is low supported by the history of BPà ¢Ã¢â€š ¬s commendable customer relations (BP, 2015) Date Risk Raised: Date Risk Closed/Deleted/Expired/Occurred Adverse Publicity (Negative Publicity) Time HI Risk Workshop and Risk Register - 1375 Words Risk Workshop and Risk Register (Research Paper Sample) Content: Risk Workshop and Risk RegisterName:Institution:Risk Workshop and Risk RegisterThe British Petroleum (BP) operates a high-risk business that involves highly flammable products. Risk management is therefore of vital importance to the company than others that may require the same systems in place. Risk awareness and readiness is there an integral part of the company, which follows that the company is committed to avoiding past errors such as the March 23, 2005 explosion at the Texas City Refinery that left 15 workers dead (Hunter, 2008). It is therefore imperative that effective risk assessment and mitigation measures are put in place to deal with the overarching responsibility of the company to ensure the safety of both its employees and the public. The process of a risk workshop and development of a risk register are therefore important to BP in establishing the course of managing the companyà ¢Ã¢â€š ¬s risks, in which these controls are provided below.Pre-Workshop A ctivitiesThese include elements such as identification of stakeholders expected to be part of the workshop. Once this is done, it will be prudent to devise a communication and consultation plan that can be integrated into the development process. The other activity is to determine the number of workshops necessary for and dependent on the project. Following this, a discussion of the workshop organization to include details such as dates, venues, room setup, equipment required, and the invitations is important and finally the evaluation of the extent to which the pre-workshop meeting was effective in achieving its objectives (HSE, 2009).Risk Workshop AgendaDAY 1 Time (min) Morning 1 Introduction to workshop 5 2 Confirmation of project objectives 15 3 Review of the scope of the risk process 30 4 Setting up of rules and guidelines to streamline workshop activities 30 5 Briefing of project members on risk management 15 6 Drafting expectations and outcomes 30 Afternoon 7 Risk an alysis and review * Reviewing current risks 20 * Analysing risks using the Risk Breakdown Structure 20 * Reviewing draft risks 20 * Analysing constraints and assumptions to determine more risks 15 * Identifying further risks using a Standard Risk Checklist 15 8 Justification of risks 10 9 Standardizing terms used to describe identified risks 20 DAY 2 Time (min) Morning 10 Recapitulation of previous dayà ¢Ã¢â€š ¬s activities using an assessment scheme 10 Assessment of risk probability and impact 20 Categorizing risks 20 Afternoon Nomination of Risk Owners 15 Conclusion 5 Adopted from Practical Project Risk Management: The ATOM Methodology by Hillson and SimonRelevance of Risk Workshop Agenda ActivitiesThe significance setting up this pre-workshop activity table is to provide a clear map that guides the workshop participants to achieve the expected outcomes in a timely and resourceful manner. Each activity in the pre-workshop activities map is relevant to achieving set goals for varied reasons. The relevance of an introduction to the workshop is to provide the project members with an insight into the project goals, scope, and an acquaintance to other project members. Through this activity, the workshop can commence with every project member actively engaged. Confirmation of project objectives and the review of the scope of risks are important steps that provide project members with an overview of pressing matters in the workshop. In this case, the objective of the project is to develop tangible outcomes for the BP risk management needs.Every workshop or seminar has the need of ground rules that define conduct and behaviour of members during the entire event. The importance of rules is to set standards for how discussions and opinions should be carried out and aired. The relevance of rules is to obtain and maintain orderliness, which helps in timely delivery of outcomes. Briefing of project members on risk management is intended to assist and auto mate the thought process, which leads to drafting of outcomes and expectations. The risk analysis and review process requires the most input and is quite important is setting up current and new risks that are considered to be the most pressing in the company. These are then justified and standardized as an indication of the agreed resolve requiring appropriate course of action and control measures. This step is quite consistent with those of risk probability and impact assessment as well as risk categorization. The objectives of these activities are to produce a list of risks to be considered for management and mitigation. Nomination of Risk owners is the final activity before closing of the workshop, which often helps in preparing a risk register.Risk RegisterProject Number:Project Title: Client:Project Manager: Risk Ref. RBS Ref. WBS Ref Risk Owner: Risk Type: (T/O) Risk Status: Active/Closed/Deleted/Draft/Expired/Occurred) Risk Title: Risk Description: Cause of Risk Effect on Obj ectives Objective Impact RatingNil/VLO/LO/MED/HI/VHI Impact Description Employee safety under high-risk conditions (risk of explosions or suffocation) Time VHI Severe impacts leading to more than six (6) months corrective and risk mitigation measuresNormal business operations are unable to resume because of large losses Cost VHI Physical injuries and deaths of both employees and public resulting in more than $1m compensation settlement Quality VHI Event or incident leading to the loss of lives or permanent incapacitation of employees or publicIncludes impact causing large number of casualties and permanent psychological incapacitation Probability RatingNil/VLO/LO/MED/HI/VHI Other VHI The product type of the BP makes the risk of explosions causing death and injuries to employees and the public very high. Petroleum is highly flammable thus this risk remains the greatest faced by BP costing time and money Date Risk Raised: Date Risk Closed/Deleted/Expired/Occurred Environmental effe cts Time VHI More than six (6) months to contain leakage of petroleum from a plant to the public Cost VHI Risk mitigation measures costing more than $1m Quality VHI Extremely toxic leakage affecting off-site locations with adverse impacts to the environment requiring external intervention Probability RatingNil/VLO/LO/MED/HI/VHI Other VHI The risk of negative environmental impacts from release of toxic materials to the natural environment are very high because petroleum is highly toxic to living organism Date Risk Raised: Date Risk Closed/Deleted/Expired/Occurred Customer Experience Time MED Unsatisfactory customer service related to less than optimum treatment and/or inadequate information leading to short-term effects of less than 7 days Cost LO Legal suit against BP resulting in compensation of $1k-$10k Quality LO Unsatisfactory customer service related to less than optimum treatment and/or inadequate information, which includes treatment without dignity and respect and can be readily resolved Probability RatingNil/VLO/LO/MED/HI/VHI Other LO BP maintains high level of customer service delivery thus any risks associated with customer experience are lowFollowing employee training, the level of this risk is low supported by the history of BPà ¢Ã¢â€š ¬s commendable customer relations (BP, 2015) Date Risk Raised: Date Risk Closed/Deleted/Expired/Occurred Adverse Publicity (Negative Publicity) Time HI

How is the extinguishing of the Jewish and Native American...

I will be researching extinguishing of the Jewish and Native American races; the reasoning behind the atrocities, the suffering, and the aftermath. Both groups of people were stripped of their rights. The Native Americans were simply denied their rights and in Germany, during World War II, the Jewish population’s rights were taken away. The plight of the Native American expanded over a longer time period, but there race was practically eradicated. The systematic state-sponsored murder of six million Jews by Nazis and their collaborators took place during World War II, which was spanned a shorter timeframe. Two of the sources utilized throughout this essay, War and Genocide a Concise History of the Holocaust and Native American Genocide,†¦show more content†¦This was a contributing factor to the mass extinction of the Native American population. Most tribes lost anywhere from fifty to ninety percent of their people due to illnesses alone (Delema). On May 28, 1830, Andr ew Jackson enacted the Indian Removal Act; it was meant to encourage and assist [force] members of the five civilized tribes from eastern states to move west into the Indian Territory (Delema). Indian Removal policy was put into action to clear the land for white settlers. This act led to the Trail of Tears and more atrocities. The tribes decided to travel to the other side of the Mississippi. This commenced a relocation of over 70,000 Native Americans, a destructive movement known as the Trail of Tears (Delema). Many people died from exhaustion and starvation from the long journey. As America was expanding, Native Americans were being pushed farther west and even up into Canada (Delema). With Manifest Destiny and the United States constantly taking shape, the English settlers were much greedier for land and grew less tolerant of the Natives standing in their way. There were numerous amounts of massacres. There was a large migration to the west after the discovery of gold in Califor nia in1848 (Delema). The Homestead Act (1862) revived greed for money and land (Delema). In California and Texas there was blatant genocide of the natives by white men. â€Å"In California, the decrease from aboutShow MoreRelatedA Picatrix Miscellany52019 Words   |  209 Pagestheoretical passages, or to make certain doctrines seem less strange by administering them in small doses, or to demonstrate the equal validity of the magical and philosophical material, or for a combination of all three reasons. At all events, a similar method of presentation is apparent in one of the principal sources of The Aim of the Sage, the encyclopedia of the Brethren of Purity (Ihwà ¢n al-Safà ¢). What follows is a survey of the whole, with a sketch of the sources, as far as they can at present

Aggregate Demand Aggregate Supply Practice Question

My View Of Computer Science Essay - 1371 Words

Experiencing childhood in a small town of India, owning a computer was only a fantasy. I used to peek through the computer lab at school to have a glimpse of computers. I remember the day as if it were yesterday when computer science was incorporated into the course curriculum. Playing a game or using a computer was nothing but a dream for me, so I immediately enrolled for this class. Throughout the course not just I get the opportunity to play games, I was instructed how to code.. The coding of games became possible through the means of utilizing the knowledge gained through the course of JAVA. This class not only changed my perspective of computers, a method of playing games but have additionally expanded my view of the digital world. As a high school student, I excelled in courses related to mathematics, physics, chemistry and computers. I was awestruck by the power of computer programming languages and the internal hardware of computers, which enabled the transfer of data from on e point to another wirelessly with the help of internet. I was constantly inquisitive to see how information can be exchanged starting with one point then on to the next with no association of wires. Owing to my natural tendency towards the software and hardware parts of the computer, engineering was a natural career choice. I pursued Engineering in Electronics and Communication as my university major at National Institute of Technology, Delhi. Throughout my undergraduate studies, I enrolled inShow MoreRelatedComputer Science As A Science1021 Words   |  5 PagesSTATEMENT OF PURPOSE Computer science spans the range from theory through programming to cutting-edge development of computing solutions. Computer science offers a foundation to adapt new technologies and new ideas. It has become one of the booming fields in the world. So this inspired me to pursue computer science as major field. Many individuals have an aspiration to be a part of this highly coveted field and I am one of those. My passion in the Computer Science developed ever since I was in schoolRead MoreProject Report On Automatic Tool Tax1654 Words   |  7 PagesSchool of Engineering Technology Amity University, Uttar Pradesh In partial fulfillment of the requirement for the awards of the degree of Bachelor of Technology In Computer Science Engineering Submitted By Yogesh Attri Sachin Jain Under the guidance of Mr. Arun Prakarh Aggarwal /Ms. ArunimaJaiswal DEPARTMENT OF Computer Science Engineering AMITY SCHOOL OF ENGINEERING AND TECHNOLOGY AMITY UNIVERSITY UTTAR PRADESH DECLARATION We YogeshRead MoreI Had More Interest On Computer Science706 Words   |  3 PagesI had more interest on computer science and want learn more on a computer. I shared my view with my brothers for going another college to continue my education in computer science with my brothers because they were a source of funding without them I was not able to continue study. I got a green signal from brothers for supporting my undergraduate study in the capital city. There were only two public colleges offered BSc computer science program and had a huge competition to get in place for studyRead MoreIndia Is A Proud Country That Value Its Culture Of Learning702 Words   |  3 PagesHard work comes as a second nature to our people. I am privileged to have this opportunity to write here while somewhere a proud student reads under an oil lamp. I d like to thank my parents for firmly instilling these values in me by exemplification. By relentlessly striving to impart the finest education to my brother and me and establishing themselves successfully in society despite their rural background, they showed me the efficacy of hard work and served as role models. The IndianRead MoreThe Future of Computer Science Essay946 Words   |  4 PagesThe Future of Computer Science Computer Science, Software Engineering and Information Systems are international qualifications, enabling people to work globally, and in a very broad variety of roles. There is steady growth in demand for technically adept and flexible IT graduates. Declining student enrollment, while growth continues in law, medicine, biology, economics, and business; the decline among women is particularly alarming (Klawe and Shneiderman 27). Computer science is now a part ofRead MoreI Am Gained Through Philosophy, Even For The Computer Science Student1712 Words   |  7 Pagesthrough philosophy, even for the computer science student. When I first learned that this was a required course for my degree curriculum, I did not believe I would find value in taking the course. Now I am going to present my evaluation of why I have changed my mind. What is the definition of philosophy? The dictionary would define it as â€Å"the study of the basic ideas about knowledge, truth, right and wrong, religion, and the nature and meaning of life†. My first response was â€Å"truth, rightRead MoreGeographic Information Systems ( Gis )1373 Words   |  6 PagesGeographic Information Systems (GIS) has had one of the biggest impacts on the discipline of modern day geography. Roger Tomlinson coined the term GIS in the early 1960s in Canada. Tomlinson defined GIS in its early days as a computer application designed to perform certain specific functions (Coppock et al; 1991). GIS is interdisciplinary in nature, having a distinctive role in geography. The application created for the Canada GIS department was designed to summarize and tabulate land inventoryRead MoreCollege Is A Long Journey Of Self Discovery1395 Words   |  6 PagesThat’s what my ESL teacher, Mrs. Cruz, told me when I was a sophomore in high school. An d she couldn’t be more right. While at the time it sounded to me like a salesman trying to sell me an useless product, now I understand the idea of â€Å"college is about the experience† a lot more. Now I see what that really means, and that means, at least to me, that college is a long journey of self-discovery. While learning how to program, being proficient at Math and English are crucial to my major(Computer Science)Read MoreCollege Is A Long Journey Of Self Discovery1365 Words   |  6 Pagesexperience. That’s what my ESL teacher, Mrs. Cruz, told me when I was a sophomore in high school. And she couldn’t be more right. While at the time it sounded to me like a salesman trying to sell me an useless product, now I understand the idea of â€Å"college is about the experience†. Now I see what that means, at least to me, college is a long journey of self-discovery. While learning how to program, being proficient at Math and English are crucial t o my major(Computer Science), the amount of self-explorationRead MoreStatement of Purpose for a Masters Degree in Computer Science 798 Words   |  3 PagesMy decision to undertake a master’s degree stems from my aspiration to have greater knowledge about Computer Science, an avid interest in the field of Software Engineering and a stimulating research environment present at the University of Pennsylvania. By pursuing a graduate degree, I will be able to strengthen my knowledge base and also further my career prospects. One of the greatest discoveries in the past few decades has been the Internet. It has revolutionised how we live, made distance

Small Business and Entrepreneurship Case Study - 10134 Words

GBB 3093 Small Business and Entrepreneurship CASE STUDY SM Digital Press Stationery Sdn Bhd BY CHIN HAN SHEN 12548 MAKUACH JAMES MAKENY 11749 YUDI SETIAWAN 13500 24th APRIL 2012 TABLE OF CONTENTS LIST OF FIGURES iii Chapter 1 introduction 1.1 SM Digital Press Stationery Sdn Bhd 1 1.2 Vision, Mission, and Values 1 1.3 Industry Analysis 2 Chapter 2 Strategic Management and Competitive Advantage 2.1 Competency, Core Competencies and Distinctive Competencies 3 2.2 Value Chain Activities 3 2.3 SWOT Analysis 5 2.4 Competitor 3†¦show more content†¦Printing and stationery industry is a rising industry especially at the area with many students and colleges. This is due to high demand in quality from the lecturers in term of the paper and assignments from the students. This business is a good start for those entrepreneurs who want to be in Small and Medium Industries (SMI). Around the area near Taman Maju and Bandar Seri Iskandar, this business has been increasing rapidly and there are almost 7 similar shops have been operating. This shows that business is suitable for the SMI. The support by the government has fed the entrepreneurial fire in the SMI. According to Mr Ho, the owner of the SM Digital Press Stationery Sdn Bhd, running a business as an entrepreneur is not easy because he faces quite some problems. The main problem will be the customer, his business is concentrated more in targeting the students and government office. Thus, he is highly dependent on the students, if there is a holidays, the business will not be really good as there are no customers. Next will be the supplier, at the early stage of the business, usually they will face problem such as debt and not enough supply due to low budget or not enough cash. Usually he will use the product from the suppliers and make the payment three months later as he needs them to continue the business. At this point, trust between you and the supplier is important so that the supplier will keepShow MoreRelatedThe Entrepreneurship and Small Business : Muji Case Study3724 Words   |  15 PagesThe entrepreneurship and small business: MUJI case study Introduction In the global business, most of popular brands have been the entrepreneurship before they success. A number of individuals, who want to invest in some business, must have the investment budget or good financial status. However, the money is not the basic factor to invest the business yet the opportunities to initiate the business are more important than investment from shareholders. For example, Mr. Mark Zuckerberg, who is theRead MoreBusiness Relationships Within A Business Network Context1231 Words   |  5 Pages1. Acs, Z.J., Morck, R.K. and Yeung, B. (2001), â€Å"Entrepreneurship, globalisation, and public policy†, Journal of International Management, 7, pp. 235-51. 2. Alvarez, S.A. Busenitz L.W., (2001) The entrepreneurship of resource-based theory. Journal of Management, 27(6), p. 755-775 3. Anderson, J., Hakansson, H. and Johanson, J. (1994). Dyadic Business Relationships within a Business Network Context. Journal of Marketing, 58(4), p.1. 4. Andersson, S. Ingemar W. (2003) Innovative InternationalisationRead MoreHow Entrepreneurship Has An Effect On The Economy Of India1557 Words   |  7 Pages In the 21st century Entrepreneurship is one of the fundamental driving variable in job development. Entrepreneurship has dependably had a variable in monetary advancement and has assisted with job creation. Be that as it may, in the present time it has quickened like never before. Entrepreneurship is favorable for the development of a country’s economic system for various reasons. Business enterprise has been surprisingly resurgent in the course of recent decades in nations that accomplished generousRead MoreBusiness Skills As Entrepreneurship Education1203 Words   |  5 Pageshave explained business skills as entrepreneurship education to empower knowledge of the entrepreneurs. This entails business management skills, business planning, financial management, awareness of legal aspects and market searching. That being the case, the skills are useful and important in developing creative thinking, negotiations, leadership (business management), exposure to technical innovation and new product development. However, the skills help to identify and exploit business opportunitiesRead MoreEntrepreneurship in Australia Essay1163 Words   |  5 Pagesastonishing speed in present-day society. Business, which is divided into large, medium and small business, has become a primary symbol of the development of market economy. Entrepreneurship is defined as the process, brought about by individuals, of identifying new opportunities and converting them into marketable products or services(Schaper and Volery 2007, 4), and it is often related to small business. This essay will argue that the level of entrepreneurship in Australia is higher, compared to otherRead MoreSmall Business Management Essays1535 Words   |  7 Pagesthat a small enterprise should meet three criteria: independent (not part of a larger enterprise); managed in a personalized manner(simple management structure); relatively small share of the market(the enterprise is a price ‘taker’ rat her than price ‘maker’). There are also quantitative definition of the smaller enterprise in terms of measurement of the assets, turnover, profitability and employment from different sectors and countries (Bolton, 1971). 2 What is entrepreneurial small business ThroughoutRead MoreCan Entrepreneurship Be Taught1355 Words   |  6 Pages†¢ Can we teach entrepreneurship and bring some entrepreneurial awareness and changes among individuals. Give evidence Approach in answering the Question †¢ Definition of Entrepreneurship †¢ Entrepreneurship education †¢ Approaches to teach entrepreneurship †¢ Conclusion The concept of entrepreneurship There is no universal agreed definition of entrepreneurship. However, Entrepreneurship is defined differently by different scholars. Schumpeter (1934) defines Entrepreneurship as a person’s abilityRead MoreWhat Does The Study of Regional Economy Teach Us?1436 Words   |  6 PagesWhat does the study of regional science help us understand? What are the three â€Å"building blocks† that underlie the complex patterns of location of economic activity? Should jobs move to people or should people move to jobs? Regional science is a sub field of social sciences that analyzes approaches to urban, rural, or regional problems. It involves the study of spatial patters to analyze the economic factors of a region. The study of regional science is necessary to improve the economy in todaysRead MoreEntrepreneurial Behavior and Perspective1553 Words   |  7 PagesBehavior and Perspective Material Title: Defining and Measuring Entrepreneurship Summary The reading focuses on the definition of entrepreneurship in different contexts and on measuring the level of entrepreneurial activity. Entrepreneurship has been defined differently through neo-classical and economic literatures. Theoretical definitions of entrepreneurship reflect a diverse set of ideas about the role of entrepreneurship in the economy, involving aspects such as innovation, uncertainty-bearingRead MoreThe Impact Of Tourism On Tourism And Hospitality Business Essay1215 Words   |  5 Pagesmore than 200,000 small and medium sized enterprises (Oxford Economics, 2014). The ever increasing number of small firms in this industry draws attention to the importance of entrepreneurship in the tourism and hospitality business. Statistics show that 98.5 per cent of all hotels and restaurants in the UK employ less than 50 people (Oxford Economics, 2014). This number proves the claim long established by scholars that the tourism and hospitality industry is largely dominated by s mall to medium-sized

Improving the Service Operations of the Restaurant †Free Samples

Question: Discuss about the Improving the Service Operations of the Restaurant. Answer Introduction Purpose The purpose of this report of this business report is to conduct a survey with the consumers and staffs of the Happy Meal restaurant in Australia in order to have a detailed insight about their operations and quality of service. The report also aims to recommend suitable approaches in order to overcome their gaps in service. Scope While investigation the nature and the quality of service of Happy Meal restaurant, it was necessary to take into consideration the nature of food offered by the Happy Meals, their main target customers, their price-bracket and managerial traits existing in the system. Method The survey was conducted via designing open ended question targeting the customers who visited the restaurants during the pick business hours. The survey also includes kitchen and waiting staffs who are working with Happy Meals for at least 5 years. Limitations Survey only target the customers at the pick time Survey could not access majority of the kitchen staffs as they were busy during pick time The survey might include bias approach from both customers and staffs. Assumptions It was assumed that customers who visited during the pick hours are best to comment on the quality and service of a restaurant as it is during pick hours that the gaps in the service and gets highlighted (Mok, Sparks Kadampully, 2013). Background Happy Meal is a fast food restaurant in Australia that specialises in food and beverages. They are mostly popular for their snacks. Whitehaven city council has their 30% of share with Happy Meal. Findings The menu of the restaurant has not changed in the last 5 years The kitchen of the restaurant is messy and a little bit dirty The waiting staffs do not have proper uniform. Moreover, some of them do not even wear hair covers during duty hours The internal decor and furniture is out dated and unappealing It takes more than 20 minutes before the food is served The manager and workers are unfriendly with poor co-ordination Discussion Change in menu According to the reports published by Lichtenberg (2012), some of the stalwarts in the business of fast food like KFC, McDonalds, Subway and Dominos are successful in in capturing and maintaining market share. The main reason cited against this is high prevalence of menu shuffling and incorporation of new items in the menu list. However, the menu card of Happy Meal shows no significant incorporation over the last 5 years and this can be regarded as the principal reason behind the poor customer retention and new customer attraction (Meyer Van Vann, 2013). Messy Kitchen and delay in food delivery Messy or dirty kitchen can hamper the quality of the food. Messy kitchen invites in rodents. According to reports published in ABC news (2018), Los Mariachi was suddenly closed on 18th January 2018 after the inspectors spotted rodents and live roaches in the kitchen along with perforation in the ceiling and walls. Moreover, messy kitchen is also another reason behind the delay in food delivery. Messy kitchen hampers the productivity of the staffs and thereby delaying the delivery of the ordered food. Delay in food delivery hampers the overall public image of the restaurant (Oliveira et al., 2015). Outdated furniture A restaurant needs to bestow its customer with safe and comfortable environment. This enables the customer to enjoy their food. At the same time the restaurant needs to utilize its area at the highest possible manner so that it can maximize its sales per day. However, the furniture inside the restaurant is out dated and not arranged properly and that is hampering the overall service quality. Lack of co-ordination between managers and staffs The kitchen staffs lack moral encouragement from the management staffs. Moreover, the management staffs do not provide adequate advice and critics to the employees. Whenever the employees commit any mistakes they rarely give advice to improve on quality and this demotivate the staffs. The sense of demotivation gets reflected in their unfriendly approach of greeting the customers (Kanyan, Ngana Voon, 2016). Dress code of wait staffs Wait staffs are responsible for creating a positive atmosphere within the restaurant and this impression is dependent on the appearance of the wait staffs too like their uniform shoes, and personal hygiene and general attitudes. However, lack of proper uniform and hair gloves reflects lack of hygiene, creating a negative impact upon the customer. Conclusion This from the above discussion it can be concluded that Happy meal in spite of having more than 5-years of experience in the food chain lacks in innovation, hygiene and managerial issues. The gaps in these three factors are principal reason behind the drop in the sales value of restaurant among the contemporary market. Recommendation The change in the restaurant menu must be seasonal like dur9ng the summer, preferences must be given towards innovative chilled beverages and fruit salads while in winters there must be free-flowing list of spicy food. This seasonal versatility will help to grab customer attraction (Meyer Van Vann, 2013). The change in the restaurant menu should also get reflected in terms of change in overall catalogue. This is because restaurants physical menu is the primary signal to a customer's impending restaurant experience. The change in the font style, background colour and beautification of the menu card increase the brand image of restaurant and aesthetically designed menu card help in influencing customer's perceptions over the image of the restaurant along with perceived quality of the services cape (Magnini Kim, 2016). If the service and delivery is good, the restaurant is going to benefit from advertising however, if the activity is of poor quality then the company will be motivated enough to uplift their overall service delivery (Oliveira et al., 2015). So in order to improve on their service delivery, Happy Meal needs to work on their overall dcor and furniture arrangements inside the kitchen. For example incorporation of automatic machine like dish washers will help to reduce the work-load during the pick hours of business and thereby helping to work in order organised manner (Kanyan, Ngana Voon, 2016). Moreover, a kitchen must also have a well-functioning exhaust and vacuum cleaner for regular cleaning purpose. Kanyan, Ngana and Voon (2016), has also opined that the kitchen staffs should have prepared ingredients before the opening of the restaurant for that day like onions, chillies, garlic and ginger. This preparatory steps will help to avoid the last minute hassle and thereby helping the s taffs to work into an organise manner. The carpet area of the kitchen must also be spacious, enabling the staffs to conduct their operational task smoothly (Kanyan, Ngana Voon, 2016). In order to work on their furniture quality, the owners of restaurant need a complete revamp on their style of furniture keeping in mid the color of the internal decor of the room. Matching the dcor with the internal ambience will make the environment of the restaurant more appealing. Moreover, the furniture inside the room needs to be arranged in an ordered manner in order to fully utilize the space (Kanyan, Ngana Voon, 2016). In order to obtain the synchronization between the managers and the kitchen staffs and waiting boys, training and development is mandatory. On-Job-Training (OJT) will help the staffs to get hands-on experience to handle the pressure under normal working conditions and will also provide an opportunity to the manager or the supervisor of the kitchen to develop a good relationship with the employees. Learning is workplace is one of the effective means that can be used to develop a healthy relationship between the manager and the staffs (Kanyan, Ngana Voon, 2016). The dress code of the wait staffs needs a complete makeover. In order to break the monotony of the monochrome white and black uniform, the management of the Happy Meals can harmonize the look of their staffs with the interior design. This will also help the customers to recognize the staffs among the crowd (Zoobi Adjei, 2018). References Kanyan, A., Ngana, L., Voon, B. H. (2016). Improving the Service Operations of Fast-food Restaurants.Procedia-Social and Behavioral Sciences,224, 190-198. Lichtenberg, A. L. (2012). A Historical Review of Five of the Top Fast Food Restaurant Chains to Determine the Secrets of Their Success. Magnini, V. P., Kim, S. (2016). The influences of restaurant menu font style, background color, and physical weight on consumers perceptions.International Journal of Hospitality Management,53, 42-48. Meyer, A., Van Vann, M. (2013).How to Open and Operate a Restaurant. Rowman Littlefield. Mok, C., Sparks, B., Kadampully, J. (2013).Service quality management in hospitality, tourism, and leisure. Routledge. Oliveira, L. F., Schneider, D., de Souza, J. M., Rodrigues, S. A. (2015, May). Leveraging the crowd collaboration to monitor the waiting time of day-to-day services. InComputer Supported Cooperative Work in Design (CSCWD), 2015 IEEE 19th International Conference on(pp. 109-114). IEEE. Ryan, W. (2018).Dirty Dining: Los Mariachi's forced to shut down for roaches, rodents in the kitchen.WFTS. Retrieved 12 February 2018, from https://www.abcactionnews.com/money/consumer/dirty-dining/dirty-dining-los-mariachis-forced-to-shut-down-for-roaches-rodents-in-the-kitchen Zoobi, W., Adjei, D. (2018).Etiquette for hospitality and services.Myjoyonline.com. Retrieved 12 February 2018, from https://www.myjoyonline.com/opinion/2018/february-4th/etiquette-for-hospitality-and-services.php

Research in Systems Analysis and Design †MyAssignmenthelp.com

Question: Discuss about the Research in Systems Analysis and Design. Answer: Introduction The role of technology has been changing and developing in every field imaginable. RealTech is the organization of developing and deploying of new technology and information system. The objective of RealTech is to keep on in present with latest trends and technology capabilities. It would be helpful for the organization to provide the satisfactory services to the customers. The report will focus on ERP software application for the RealTech organization. ERP stands for Enterprise Resource Planning and referred to as software of business management typically a suite of integrated applications. It can utilize to gather, manage, accumulate and interpret data from the activities of business (Nwankpa, 2015). The kinds and comparison of ERP software will be defined in this report which will be helpful to understand about the various kind of ERP software. A specific ERP software application will be chosen for the RealTech organization and the feature and role of selected software application will be discussed. It is easy to understand ERP software application which is friendly for users. It has the ability to manage the different activities of different department of the organization and help to make important decision for the management queries. It is the ERP software application to accelerates higher services to the customers, business cycle and improve the reliability of the data. It is able to provide real time visibility into business for making faster decision. Oddo is a set of application of business that facilitates organization to enhance their business. It provides facilities to the business for growing their sales boost productivity and organizes marketing activities. It addresses the core business requirements of software of midsize and large organization. It involves four individual solutions that support key areas of organization planning of resources. NetSuite seamlessly ties together accounting/ERP with customer-facing CRM and ecommerce applications allowing you to support your entire business with one system. Comparison between software application Base of differences Dynamic NetSuite Oddo SAP ERP Role of software The role of dynamic ERP software is useful because it provides the effective services to the organization. NetSuite impeccably binds together ERP with customer facing CRM. It provides an opportunity to manage all application at one place. It is able to give effective solution of the management issues related to every department. It provides effective solution and helps to make decision for the planning of resources. Advantages It has very smooth learning process which allows its user to understand in easy manner (Hota, 2012). The reporting of NetSuite is robust in comparison of simplistic solution. It has a modern layout and it is cloud based as well. The advantage of this software is that it provides customized solution. Older version can easily migrate easily into cloud of Oddo in short period. It provides track record regarding working in large companies. It has different modules as well which is able to provide effective solution of management issue such as MM and SD modules. Disadvantages Some functions of this software are typical and training is required to user for understanding. Due to lack of support, there is difficult to setup the connection. The learning of python is required for deep customization. SAP ERP is complicated software and consumes time for accustomed to the interface. Various application of ERP software has been discussed. The most suitable application software for RealTech would be NetSuite. The chosen ERP software is able to keep all information system current, effective and integrated. The features of NetSuite are described below. Proposed application is NetSuite software NetSuite ERP software modernizes the process of back office processes for enhancing the business of RealTech. It accelerates business capacity, recover reliability of data and provide higher levels of services to the customers, partners and suppliers. Real time visibility can be analyzed with the use of his software application which is able to make decision making. It would be beneficiary for the RealTech because it provides the entire application related to different management at one place. RealTech is facing issues regarding handle the information system. It has the ability to replace the older version and provide the new updated technological solution. The risk can be reduced by executing a new solution with using NetSuite software (Lenart, 2011). The nature of solutions has mechanized the process of supply chain and relationship with customer in a way that can aid RealTech to drive growth of the organization. It would be supportive for the RealTech to handle the management in a ppropriate manner and carry out various innovations so that RealTech can progress in the business effectively. It is the software which is cloud based and allows organization to store and keep information in efficient manner. It is easy to understand and the integration of this software is easy. The layout of this software is very modern and as per latest technology. The program of this software is cloud based and the worry regarding hardware crashing get resolve by using the software of NetSuite because it is build up with redundancy and backup. It is able to give so many services and easiest program (Purohit, Jaiswal Pandey, 2012). RealTech can make easily invoice and the automatically function of this software allow it to add or add not tax. There is a section of file exist which can be used for the purpose of uploading forms such as tax exempt forms or contracts of customer. It would be beneficiary for the company to develop the production plans, maintaining facilities, distribution and purchasing. ERP includes 5 functions like logistic, human resource, CRM, finance and manufacturing. Real time information, sales force automation, dashboards and marketing automation are certain features of integrated ERP software with marketing and sales. In the context of sale, sales force automation is able to provide an entire activity in 360 degree picture of the customers. The sales of RealTech organization would be increased due to this. ERP integration has capability to generate rationale process of sales, produce capable leads and manage promotion of multi channel marketing. The proposed software has integration of ERP which would be advantageous for the RealTech business operations. Integration with supply chain management Integration of ERP with supply chain management will offer manufacturing and distribution business so that RealTech would be able to gain wide visibility into all operations. The customer of RealTech would be more satisfied due to adapt new technology in RealTech and NetSuite will increase the efficiency of sales. There are three types of flow in SRM that is material flow, financial flow and information flow. Material flow is the physical flow which represents the movement of the product from supplier to the customer. Information shows the capacity, tracking of order and delivery schedule (Parr, Shanks Darke, 2011). Financial flow represents the invoices credit terms and arrangement of other ownership. The benefits of ERP on supply chain management would be minimized the delay, helpful in decision making, eliminate errors, reduce costs and inventory optimization. Integration of ERP with accounting and finance are able to improve the data accurateness and effectiveness by customize key process. It allows easy access to reliable integrated information. The proposed software application would b helpful for the RealTech in the form of automated purchasing management, inventory racking by location, made to stock work order generator. The financial statement of the company can be made in easy manner. It is able to simulate which effects of posting to the general ledger previous to the actual update. It allows management of organization to give answer quickly to all measurements of key financial including inventory management, cost of sales profit and loss and variances (Olson, Chae Sheu, 2013). Proposed software has many benefits in the context of ERP integration with human resources. It can attract and retain the talent, enhance the insight of organizational, able to keep entire information about the organization at one place, personalize the role centers to enhance the productivity and provide convenient and easy to access on the portal of the employee. The attendance with compete information can be kept by RealTech organization with the help of ERP software application. Conclusion It has been concluded that ERP is able to handle the different areas such as commercial, logistics, production, distribution, finance and human resources. The proposed ERP software for RealTech organization is NetSuite. It has positive as well as negative impact. The proposed ERP software with supply chain management will progress productivity across various departments. NetSuite software of ERP would be able to decrease the operational cost. Integration of the wholes system is essential for the system to get the long term benefits. The negative influence of this proposed application is that it has complexity while setting up initially and training is required for understanding the program and function of this software. References Harris, R., Schultz, T. (2016). Teaching ERP Implementation with Microsoft Dynamics Sure Step.Proceedings of DYNAA,7(1). Hota, J. (2012). Implementation of ERP SaaS option for HRIS reporting practices.Browser Download This Paper. Lenart, A. (2011). ERP in the CloudBenefits and Challenges.Research in systems analysis and design: Models and methods, 39-50. Nwankpa, J. K. (2015). ERP system usage and benefit: A model of antecedents and outcomes.Computers in Human Behavior,45, 335-344. Olson, D. L., Chae, B. K., Sheu, C. (2013). Relative impact of different ERP forms on manufacturing organisations: an exploratory analysis of a global manufacturing survey.International Journal of Production Research,51(5), 1520-1534. Parr, A. N., Shanks, G., Darke, P. (2011). Identification of necessary factors for successful implementation of ERP systems. InNew information technologies in organizational processes(pp. 99-119). Springer US. Purohit, G. N., Jaiswal, M., Pandey, M. (2012). Challenges involved in implementation of ERP on demand solution: Cloud computing.International Journal of Computer Science Issues,9(4), 481-489.